So, I did a good deed and yet again, it was proven to me (via my colleague) that doing good things for people only gives them a sense of entitlement.
Remember this woman?
She showed up at our clinic a few days ago with a sick puppy. She agreed to pay for a physical exam and xrays. The puppy had a fixable but not cheap medical problem. My colleague elected to take the puppy on as a Good Samaritan, because the problem WAS so fixable. At the front desk, the woman became belligerent because she didn't think she had to pay the bill RIGHT THEN. She thought we could bill her.
I know that's a lie because I spent several hours with this woman helping her find financial options, discussing our payment policy (pay up front or leave). I guess she figured since we did it once, we'd always do it. That's the problem with good deeds.
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